Last updated 1/22/2024
INTRODUCTION:
Costa Rica Recovery, located in San Jose, Costa Rica, is committed to protecting the privacy and confidentiality of our clients’ personal and health information. This Privacy Policy outlines our practices regarding the collection, use, and safeguarding of your information during your treatment and interactions with us:
Information Collected:
- Personal and Health Information: We collect personal information such as name, contact details, and health-related information necessary for providing treatment and support.
- Usage Data: We may collect data regarding your interaction with our services, website, and communications.
Use of Information
Your information is used for the following purposes;
- Providing and managing your treatment.
- Administrative purposes, such as billing and record-keeping.
- Communicating with you about your treatment and services
- Improving our services and offerings.
Disclosure of Information
We may disclose your information to:
- Healthcare professionals directly involved in your treatment.
- Insurance providers, if applicable, for billing purposes.
- Legal entities, if required by law.
- Third-party service providers, under strict confidentiality agreements.
Data Security
- We employ robust security measures to protect your data from unauthorized access, alteration, disclosure, or destruction. This includes encryption, access control, and secure data storage practices.
Your Rights
You have the right to:
- Access your personal information.
- Request correction of any inaccurate information.
- Withdraw consent for the use of the information, where applicable.
- Lodge a complaint with a supervisory authority.
Retention of Information
We retain your personal information only as long as necessary for the purposes stated in this policy and as required by law.
Changes to Privacy Policy
We may update this policy from time to time. Any changes will be communicated through our website and/or direct communication.
Contact Us
If you have any questions or concerns about this policy, please contact us at info@costaricarecovery.com